1 Introduction
manu8888 (hereinafter referred to as "manu8888", "the Platform", "we", "us", or "our") is committed to protecting the privacy and personal data of all individuals who access or use our online casino, sports betting, and related services available at manu8888.cam (collectively, the "Services").
This Privacy Policy ("Policy") describes our practices regarding the collection, use, storage, disclosure, and protection of personal data in connection with your use of the Platform. This Policy applies to all registered users, visitors, and any other individuals whose personal data we process in connection with the provision of our Services.
By creating an account on manu8888 or by continuing to use our Services, you acknowledge that you have read, understood, and consent to the data practices described in this Policy. If you do not agree with any part of this Policy, you must cease use of the Platform and may request account closure by contacting our support team.
Note for Malaysian Users: manu8888 operates under international data protection standards. Malaysian users accessing the Platform do so voluntarily. We do not sell, lease, or otherwise commercially exploit your personal data to unafiliated third parties for their own marketing purposes.
2 Definitions
For the purposes of this Privacy Policy, the following definitions shall apply:
- "Personal Data" means any information relating to an identified or identifiable natural person, including but not limited to name, identification number, contact details, financial information, and online identifiers.
- "Processing" means any operation or set of operations performed on Personal Data, including collection, recording, storage, use, disclosure, or deletion.
- "Data Controller" means manu8888, the entity that determines the purposes and means of processing your Personal Data.
- "Data Processor" means any third party that processes Personal Data on behalf of manu8888under contract.
- "User" or "you" means any individual who accesses the Platform, whether registered or unregistered.
- "KYC Data" means identity verification documents including government-issued identification, proof of address, and supporting photographic evidence.
- "Cookies" means small text files placed on your device by the Platform to facilitate session management, analytics, and personalisation.
3 Data We Collect
3.1 Registration Data
When you create an account on manu8888, we collect the following information:
- Full legal name;
- Date of birth (to verify you are aged 21or above);
- Residential address, including city, state, and postcode (e.g., addresses within Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam);
- Email address;
- Mobile phone number;
- Username and encrypted account password;
- Preferred account currency (Malaysian Ringgit — MYR by default).
3.2 Identity Verification (KYC) Data
To comply with our international licensing obligations and anti-money laundering requirements, we collect:
- Copies of government-issued photo identification (Malaysian MyKad, Driving Licence, or Passport);
- Proof of residential address (utility bill, bank statement, or official correspondence not older than three months);
- Selfie photograph with identification document for liveness verification.
3.3 Financial Data
In connection with deposits and withdrawals, we collect:
- Payment method details (e.g., DuitNow account reference, FPX bank selection, Touch'n Go eWallet identifier, cryptocurrency wallet addresses for BTC, ETH, USDT, or LTC transactions);
- Transaction histories, deposit amounts, and withdrawal records;
- Bank name where applicable (Maybank, CIMB, Public Bank, Hong Leong, or others).
3.4 Usage and Technical Data
When you use the Platform, we automatically collect:
- IP address and approximate geolocation;
- Device type, operating system, and browser version;
- Session timestamps, pages visited, and features accessed;
- Betting history, game activity, and wager amounts;
- In-app support chat transcripts.
3.5 Communications Data
Where you contact our support team, we retain records of those communications, including live chat transcripts, email correspondence, and any attachments submitted.
| Data Category |
Examples |
Collected At |
| Registration Data |
Name, email, DOB, phone |
Account sign-up |
| KYC / Identity Data |
MyKad, passport, selfie |
Verification stage |
| Financial Data |
Bank/eWallet references, transaction history |
Deposit & withdrawal |
| Usage Data |
IP, device, game history |
Each platform session |
| Communications Data |
Live chat, email threads |
Support interactions |
4 How We Collect Your Data
manu8888 collects Personal Data through the following means:
- Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, or respond to promotions;
- Automatically — through cookies, log files, and analytics tools when you browse or use the Platform;
- From third parties — including identity verification service providers, payment processors (e.g., FPX gateway operators, e-wallet providers, cryptocurrency processors), fraud detection services, and marketing attribution partners.
manu8888 does not purchase Personal Data from data brokers or third-party list providers for outbound marketing. All Personal Data we hold is collected directly in connection with your use of our Services or from licensed service providers acting on our behalf.
5 Purpose of Data Processing
manu8888 processes your Personal Data for the following purposes:
- Account Management: To create, maintain, and administer your player account, including authentication and session management.
- Identity Verification (KYC): To verify your age (21+), identity, and residential address in compliance with our international licensing obligations and anti-money laundering (AML) regulatory requirements.
- Payment Processing: To facilitate deposits via FPX, DuitNow, Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB, Public Bank, Hong Leong, and cryptocurrency networks; and to process withdrawal requests to your nominated payment method.
- Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, account sharing, bonus abuse, and other prohibited conduct as described in our Terms & Conditions.
- Service Delivery: To provide access to casino games, sports betting markets (including Liga Super Malaysia, EPL, UFC, and other markets), live dealer services, and customer support in English, Bahasa Melayu, and Mandarin.
- Responsible Gambling: To facilitate the operation of player-controlled responsible gambling tools, including deposit limits, session timers, self-exclusion requests, and cooling-off periods.
- Communications: To send account-related transactional notifications, security alerts, and — where you have provided consent — promotional communications about offers and events.
- Legal Compliance: To fulfil obligations under applicable laws, regulatory requirements, and licensing conditions, including responding to lawful requests from regulatory or law enforcement authorities.
- Platform Improvement: To analyse usage patterns, troubleshoot technical issues, and improve the performance and features of the Platform.
6 Legal Basis for Processing
manu8888 processes your Personal Data on the following legal bases:
- Contractual Necessity: Processing required to perform our contractual obligations to you under the Terms & Conditions, including account management, payment processing, and service delivery;
- Legal Obligation: Processing required to comply with applicable laws and regulatory requirements, including KYC and AML obligations under our international licensing conditions;
- Legitimate Interests: Processing necessary for manu8888's legitimate business interests, including fraud prevention, platform security, and service improvement — where such interests are not overridden by your fundamental rights;
- Consent: Where you have provided explicit consent, including consent to receive marketing communications. You may withdraw consent at any time by contacting our support team.
7 Data Sharing & Disclosure
7.1 Service Providers
manu888 shares Personal Data with trusted third-party service providers who process data on our behalf under binding data processing agreements. Categories of recipients include: identity verification and KYC service providers; payment processors and gateway operators; cloud hosting and infrastructure providers; cybersecurity and fraud detection firms; customer support platform operators.
7.2 Regulatory and Legal Disclosure
We may disclose Personal Data to regulatory authorities, law enforcement agencies, or courts where required by applicable law, court order, or lawful regulatory demand. Where legally permissible, we will notify you of such disclosure.
7.3 Business Transfers
In the event of a merger, acquisition, corporate restructuring, or sale of assets, your Personal Data may be transferred to the acquiring entity as part of the transaction. You will be notified of any such transfer and any material change to data processing practices arising therefrom.
7.4 No Sale of Personal Data
manu8888 does not sell, rent, or commercially license your Personal Data to any third party for their independent marketing or commercial purposes. Period.
8 International Data Transfers
manu888 and certain of our service providers may process Personal Data in jurisdictions outside of Malaysia. When transfering data internationally, manu8888 ensures that appropriate safeguards are in place, including contractual clauses that impose data protection obligations on recipient entities equivalent to those applicable under our licensing standards.
By using the Platform, you acknowledge and consent to the transfer of your Personal Data to countries outside of Malaysia for the purposes described in this Policy.
9 Data Retention
manu8888 retains Personal Data for as long as necessary to fulfil the purposes described in this Policy, including:
- Account Data: For the duration of your account's active status, plus a minimum of five (5) years following account closure for AML and regulatory compliance purposes;
- KYC Documents: A minimum of five (5) years from the date of collection, or longer if required by applicable law or regulatory request;
- Transaction Records: A minimum of five (5) years from the date of each transaction;
- Communications Data: A minimum of two (2) years from the date of the last communication;
- Technical / Usage Data: Up to two (2) years from collection, unless retention is required for fraud investigation or legal proceedings.
Where retention is no longer justified by any applicable purpose, legal obligation, or legitimate interest, Personal Data will be securely deleted or anonymised in accordance with our internal data lifecycle procedures.
10 Cookies & Tracking Technologies
10.1 Types of Cookies Used
manu8888 uses the following categories of cookies and similar tracking technologies:
- Strictly Necessary Cookies: Required for basic Platform functionality, including user authentication and session management. These cannot be disabled without impairing Platform usability;
- Analytical Cookies: Used to collect aggregated data on how users interact with the Platform — including pages visited, session duration, and features accessed — to help us improve performance and user experience;
- Functional Cookies: Used to remember your preferences, such as language selection and login state;
- Marketing Cookies: Used — where consent is provided — to deliver relevant promotional content and measure the effectiveness of marketing activities.
10.2 Managing Cookies
You may control or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. For details on managing cookies in your specific browser, consult your browser's help documentation.
manu8888 does not use cookies to collect sensitive Personal Data such as financial account credentials or government identification numbers.
11 Your Rights as a Data Subject
Subject to applicable law and the specific circumstances of your request, you have the following rights in relation to your Personal Data held by manu8888:
- Right of Access: You may request a copy of the Personal Data we hold about you, along with information about how it is processed;
- Right of Rectification: You may request correction of inaccurate or incomplete Personal Data;
- Right to Erasure: You may request deletion of your Personal Data where processing is no longer necessary, consent has been withdrawn, or processing is unlawful — subject to our legal retention obligations;
- Right to Restrict Processing: You may request that we limit the processing of your Personal Data in certain circumstances, for example while the accuracy of the data is being contested;
- Right to Data Portability: Where processing is based on consent or contract and carried out by automated means, you may request that we provide your Personal Data in a structured, machine-readable format;
- Right to Object: You may object to processing based on our legitimate interests, including direct marketing. Where you object to direct marketing, we will cease such processing immediately;
- Right to Withdraw Consent: Where processing is based on your consent, you may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
To exercise any of the above rights, please contact our Data Protection team at [email protected] (plain text — not a clickable link). We will respond to all valid requests within 30 calendar days.
Identity Verification for Rights Requests: To protect against unauthorised access to Personal Data, we are required to verify your identity before processing any data rights request. Please include sufficient information to allow us to identify your account.
12 Children's Privacy & Age Restriction
The manu8888 Platform is strictly intended for individuals who are 21 years of age or older. We do not knowingly collect Personal Data from individuals under the age of 21. If we become aware that we have inadvertently collected Personal Data from a person under 21, we will take immediate steps to delete such data and permanently close the associated account.
If you believe that a person under the age of 21 has provided Personal Data to manu8888, please contact us immediately at [email protected] (plain text only — not a clickable link).
13 Security Measures
manu8888 implements technical and organisational security measures appropriate to the sensitivity of the Personal Data we process. These measures include:
- 256-bit SSL/TLS encryption for all data transmitted between your device and our Platform;
- Encryption of sensitive data fields at rest within our database infrastructure;
- Multi-factor authentication options for user account access;
- Role-based access controls limiting internal staff access to Personal Data on a need-to-know basis;
- Regular penetration testing and vulnerability assessments by independent security professionals;
- Incident response procedures with defined notification timelines in the event of a confirmed data breach.
While manu8888 takes all reasonable precautions to protect your Personal Data, no online platform can guarantee absolute security. In the event of a data security incident affecting your Personal Data, we will notify you in accordance with our obligations and applicable law.
14 Third-Party Content & Links
The manu8888 Platform may contain references to third-party payment providers, game content suppliers, and other external services. This Privacy Policy applies solely to Personal Data processed by manu8888. We are not responsible for the privacy practices of third-party operators, payment processors, or content providers. We encourage you to review the privacy policies of any third-party service you interact with in connection with use of the Platform.
15 Amendments to This Policy
manu8888 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or Platform functionality. Where material changes are made, we will notify registered users by email or by prominent notice on the Platform prior to the changes taking effect.
Your continued use of the Platform following the effective date of any amendments constitutes your acceptance of the revised Privacy Policy. The "Last Updated" date at the top of this page reflects the date of the most recent revision.
16 Contact Us
For any questions, concerns, or requests relating to this Privacy Policy or our data processing practices, please contact the manu8888 Data Protection team through the following channels:
- Live Chat: Available24/7 via the manu8888 Platform. Average first-response time under 5 minutes. Available in English, Bahasa Melayu, and Mandarin.
- Email: [email protected] — plain text display only; this is not a clickable link. Response target: within 1 business day for non-urgent enquiries; within 30 days for formal data rights requests.
Please include your registered account username and a description of your request or concern to allow us to respond efficiently.
manu8888 will never contact you proactively requesting account passwords, full payment credentials, or sensitive KYC documents via unsolicited email or chat. If you receive any such unsolicited request, treat it as a phishing attempt and report it to our support team immediately.